Quarantine/isolation management


January 19, 2021

Dear Students,

As excitement mounts for the spring semester, the Student Affairs team is hard at work to prepare our campus to resume in-person learning. Key to that effort is ensuring that safety measures are in place to minimize the risk of spread of COVID-19. We have established a partnership with the Inn at the Colonnade, a Hilton hotel adjacent to the Homewood campus, to provide isolation and quarantine housing in the event that a student living in on-campus housing contracts COVID or has meaningful contact with someone who has tested positive.

Below you will find more details on our quarantine and isolation management process, such as notification, accommodations, and transportation. Please review this information and reach out to the COVID Support Team within Student Outreach and Support with any questions.


Alanna W. Shanahan
Vice Provost for Student Affairs 

Important Takeaways

  • Hopkins has partnered with the Inn at the Colonnade to provide housing for students who must quarantine or isolate due to COVID-19 infection or exposure.
  • Trained COVID Case Managers will assist with logistics and provide both personal and academic support for students in quarantine or isolation.
  • The Colonnade will provide a range of services and amenities for students during their stay.
  • Transportation to and from the Colonnade will be provided.
  • The Student Health and Wellness Center will provide regular check-ins and ongoing medical management.


Preparing for the spring semester means having plans and structures in place to limit the spread of COVID-19 should a member of our student community become infected or have meaningful contact with a carrier. To this end, we have reserved rooms at the Inn at the Colonnade for students who need to isolate or quarantine to avoid further proliferation of the virus.

A student who tests positive for COVID-19 will be required to isolate for a period of days prescribed by a healthcare professional. A student who is determined to have had meaningful contact with someone with the virus will also be required to quarantine for a prescribed period. In either case, the student’s condition will be assessed by the Johns Hopkins COVID-19 Call Center and the Student Health and Wellness Center, after which the student will be notified by a COVID Case Manager to prepare for transport to the Colonnade.

Our Student Outreach and Support team has selected and trained 23 staff members from Homewood and Peabody to serve as COVID Case Managers throughout the spring semester. These case managers will serve as a student’s “point person” during their time in isolation or quarantine, providing consistent communication as well as academic and personal support. COVID Case Managers will also act as a liaison with JHU Transportation Services, the Student Health and Wellness Center, Counseling Center, and other campus partners to make sure students’ needs are met. Students needing longer-term or more in-depth support will then work with one of our full-time staff Case Managers in Student Outreach and Support.

The Colonnade will provide Wi-Fi, meal preparation and delivery, laundry service, and front-desk amenities such as external meal delivery, extra supplies (toiletries, power cords, ibuprofen, thermometers, etc.), and cleans linens upon request. There is also an Amazon locker for deliveries and other last-minute items, which will be picked up by Colonnade staff and delivered to students’ rooms. Student Health and Wellness will have a designated space in the Colonnade where medical providers will be present during business hours on an as-needed basis for any necessary on-site care.

The front desk at the Colonnade will be provided with JHU emergency protocols and contacts, and protocols for hospital transportation from the Colonnade will be in place as well.

All students living in on-campus housing who test positive for COVID or have meaningful contact with someone who has tested positive are required to isolate or quarantine in university-designated housing. This is important for the health and safety of our students and community members. Off-campus students may be offered isolation housing at no cost after a positive test if Student Health and Wellness determines a need, meaning their current living space does not allow for proper isolation or sufficient access to food or meal delivery. Off-campus students will have to sign an agreement while using university-designated housing. An off-campus student who needs isolation housing will be contacted by their COVID Case Manager to help facilitate their move to the Colonnade and go over any questions. Off-campus students who test positive but do not need to move to the Colonnade will still be assigned a COVID Case Manager.

UPDATE: As of Feb. 5, 2021, all off-campus students who test positive and live in high-risk circumstances, including those who have a roommate, a communal living situation or are part of an identified cluster, will now be required to relocate to university isolation housing at the direction of university personnel.

Have questions?

Contact the COVID Support team at covidsupport@jhu.edu for questions related to the quarantine/isolation support process. For questions about testing and medical management, contact the Student Health and Wellness Center at 410-516-8270.